Browsing Tag

customer retention

2 posts
customer loyalty and returns

Retention vs Exchange: Two Numbers That Decide Freshness

What do retention and exchange rates reveal about your business’s freshness, and why should you pay attention to one over the other?
retention disrupts consistency

Retention Isn’t Just Annoying—It Can Ruin Consistency

When retention issues arise, your business’s consistency and growth are at risk—discover how to prevent potential setbacks.